The NHS is Open

The NHS is here for you and your family

If you or your family need help, the NHS is there for you. NHS services continue to remain available to those who need them, for both emergency and routine matters throughout the coronavirus pandemic.

Some people may be feeling worried about seeking help at the moment. To help reassure you, the NHS is ‘open’ to anyone that needs health advice or care, not just those with coronavirus.

A range of changes have been made to ensure care is available in the right setting and to protect residents’ health and wellbeing. Please don’t delay seeking help, especially for urgent medical matters.

GP surgeries remain open and are working hard to provide care safely, offering online, telephone and video consultations alongside face-to-face care where appropriate.

If you need to see a GP, please call the surgery or visit their website to be assessed. Please do not visit your surgery without an appointment, this is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Residents can also call NHS 111 and go online to find the help they need, whilst repeat prescriptions can be ordered on the NHS App and where available, through your GP surgery or pharmacy’s online service.

Accessing medicines

To help make sure that there are enough medicines for everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time.

You can order your repeat prescriptions via the NHS App or other online services used by your pharmacy or GP surgery.

If you need to collect a prescription and have coronavirus symptoms or are self-isolating at home – please arrange for a friend, relative or volunteer to collect for you.

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