Helping young people into work

Finding your first job can feel overwhelming — especially when you’re sending out applications and not hearing back. Over the past four years, the council and partners have helped 6,000 people find work, including over 1,000 16–25-year-olds. Through programmes like Youth Employment Support (YES), we’re helping young people build confidence, gain experience and take their first steps into meaningful work. Here, Mehmet shares his story about the support he received to get his first job. 

How did you first hear about the YES Programme?

I was in a long job search and getting a lot of rejections. I was starting to get quite desperate. One day I walked into my building at the same time as my neighbour and built up the courage to ask if he knew of any job opportunities. He worked for the council and put me in touch with Zakaria from the Youth Employment Support Programme. It was a leap of faith — I didn’t know if it would work, but it did. 

What was going on for you at the time?

I was feeling very down. I’d been applying for so long that I was starting to accept I might not find a job. I knew from friends and online how hard the job market is for young people — and I was definitely feeling it. 

What support did you receive once you joined the YES Programme?

Zakaria really listened to what I wanted in a job. He helped me fill out all the application forms, came with me to the interview, and when I got the job but couldn’t afford transport for the first month, they gave me a prepaid Oyster card so I could get to work. That support made all the difference. 

Tell us about your placement — what do you do, and what do you enjoy about it?

I’m a front desk receptionist for Derwent buildings. I check people in and hand out essentials like umbrellas, toothbrushes or deodorant — small things that help people through their day. I like interacting with people and helping in small but impactful ways. 

What ongoing support do you get while you’re in your placement?

I get monthly check‑ins — a safe space to talk about how I’m doing without the pressure of speaking to someone inside the company. If I need help or want something to change, the YES team are there. It gives me real peace of mind. 

What are your hopes for the future?

I’m hoping to get into the cover team, working in different buildings when receptionists are off sick or on holiday. I’d get to learn even more. Long term, I’d love to be a reception manager with a small team of my own. 

What would you say to another young person who feels stuck or unsure where to turn?

Reaching out is scary — but it’s the most important step. Everyone in our community is here to help each other, little by little. There will always be someone to hold your hand and help you reach your goals. Take that first step. It really can change everything.