With hotter summers becoming more common, we spoke to Islington-based Emergency Medical Technician Terry about what a heatwave means on the frontline and how simple steps can help keep you and your neighbours safe. 

Terry has worked for the London Ambulance Service for 29 years and is based at Islington Ambulance Station on Brewery Road. 

What is an average day like for you?

You never know what you’re going to get, that’s what makes the job so fascinating. 

We get a lot of calls about drugs and alcohol, but a big one at the moment is mental health, which we’ve seen more of since COVID. There’s also a lot of calls to help elderly patients who’ve had falls. 

You have to take every shift as it comes and expect the unexpected. 

What happens during a heatwave?

When it’s hot, older people can be particularly vulnerable. I’d ask people to take precautions, dress for the weather and make sure you’re drinking enough water. 

Sadly, not everyone gets the advice or support they need, and that can prove fatal. 

When we arrive, the first thing we do is get the patient out of the heat — remove excess clothing and move them somewhere cool, often into the back of the ambulance where we have air conditioning. 

We encourage fluids, but in more serious cases, if someone is unconscious or very unwell, we may need to give intravenous fluids through a drip. 

How do you know when to call an ambulance?

Heatstroke is very serious. If someone is hot and they’re weak, dizzy, confused or losing consciousness, call 999 

If you’re unsure, call 111. Our call handlers will assess the situation and send us if needed. 

Who is most at risk in hot weather?

People with long-term health conditions, including breathing issues, and older people are more at risk. That said, anyone can be affected if they’re out in the heat for long periods, especially during the hottest part of the day. 

We also see people who’ve been drinking alcohol in the sun — the heat can make you feel more intoxicated, put extra strain on your body, and lead to accidents. 

Any advice for people enjoying a sunny weekend in Islington?

I’d love to join you but seriously, stay safe Make sure you eat something, drink plenty of water, and look after each other. 

For more advice:
Tips for keeping cool in hot weather – Met Office
Cool spaces | Islington Council